Support

SnapPrint3D turns a photo into printable 3D and helps you share to Bambu Handy (Handoff). It does not send prints directly to your printer.

Quick help

No model / generation failed. Check network for AI Mesh; confirm you are signed in and have remaining allowance or credits. Lithophane works on-device and does not need Meshy.
Can’t find Bambu Handy. Use “Get Bambu Handy” in the App, or install Handy from the App Store, then share the STL and pick Handy.
Share sheet dismissed. Handoff only completes when you pick a destination. Try Share again after export.
Purchases / restore. Use Restore Purchases while signed in with the same Apple ID. Manage subscriptions under Apple ID → Subscriptions.
Privacy / analytics. See Account → Privacy & analytics, and our Privacy Policy.
Delete local projects. Open Library → project → Delete.

All payments are processed by Apple. Request refunds through reportaproblem.apple.com or Apple Support. We cannot issue App Store refunds directly.

Best channel for product issues: github.com/ruancanghui-hub/SnapPrint3D/issues (please include iOS version, App version, and steps to reproduce).

You can also send feedback from inside the App (Account → Send Feedback).

中文

SnapPrint3D：照片 → 可打印三维 → 分享到 Bambu Handy（交接，非直连打印）。

GitHub Issues 或应用内“发送反馈”。法律文档见隐私政策与用户协议。